How To Fix ONN TV Stuck On Photo Screen?

To fix the ONN TV Stuck in photo mode, power cycle your TV, perform a factory reset, update your firmware, or reset your ONN TV remote.

Generally, unplugging and plugging your TV back into the power source solves the problem. But you would have to perform other troubleshooting steps too if power cycling your ONN TV doesn’t fix the issue.

But, Why is it Stuck on the Photo Screen?

There are several reasons for an ONN Roku TV being stuck on a photo screen including software glitches, memory overload, a corrupted USB drive or memory card, hardware malfunction, or a faulty remote control.

Now, that you know the reasons why your ONN TV is stuck, let me walk you through the troubleshooting steps to solve the issue.

Power Cycle Your ONN TV

Power Cycle Your ONN TV

To power cycle your ONN TV,

  1. Unplug your TV from the power outlet.
  2. Disconnect all devices connected to your TV.
  3. Wait for around 5 minutes.
  4. Now, press and hold the ONN TV’s power button for 15 seconds.
  5. Plug your TV power cord into the wall outlet and turn it ON.
  6. Check if the problem is fixed.

Quick Info* – Holding down the TV’s power button for 15 seconds releases its stored power and then reloads the main files freshly.

Restart ONN TV Using ONN Remote Key Combination

Restart ONN TV Using ONN Remote Key Combination

To restart your ONN Roku TV using the ONN remote key combination, press the Home button 5 times, then press the UP button once, the REWIND button two times, and the FAST FORWARD button twice.

Pressing the buttons in the same order would restart your TV. Check if the problem is solved and your TV is working as normal.

If the problem persists, try our next troubleshooting steps. 

Update Your ONN TV’s Firmware

Update Your ONN TV’s Firmware

There are two ways to update your ONN TV – one is by going to Settings and updating it from there while the other includes downloading the latest software from the ONN website.

To know both ways, you should check our guide on how to update your ONB Roku TV.

Since here I believe that your TV has already been stuck in photo mode and the situation can be repeated, I will recommend updating your TV using the second method. 

Here’s how you can do this:

  1. Head on to the official ONN website and download the latest software available for your TV model.
  2. Once you have downloaded the software, extract the zipped file.
  3. Copy the extracted file to your USB drive.
  4. Turn your TV OFF and plug the USB drive into your TV’s USB port.
  5. Turn ON your TV.
  6. Your TV will discover your USB drive and the update will start automatically.

A message will flash on the TV screen to take the USB drive out on successful updation.

Reset Your ONN Remote Control

Reset ONN TV Remote

You have a stuck-in-photo mode situation which can also be due to a malfunctioning remote and resetting your remote control solves this issue in seconds.

Here’s how you can reset your ONN Roku TV remote:

  1. Press and hold the PROGRAM button on the remote for 10 seconds or until the red light on the remote lights up.
  2. Press the INFO button once, you will notice the power button will blink once and then light up again.
  3. Now, press the OK button on the remote to revert the remote settings to default settings. The red light on the power button will flash 2 times when you press the OK button.

Now, check if you can navigate through your ONN TV interface.

Use A Universal Remote

use a universal remote

If you have multiple remote control devices in your home, using a universal remote makes things easier and more convenient.

I do prefer using a single remote to control my TV, cable box, streaming device, and AC. If you don’t have one, you can buy a new one for yourself but if you already have a universal remote, go through our guide on how to program a universal remote to your ONN TV.

Factory Reset Your ONN TV

Factory Reset Your ONN TV

To factory reset your ONN TV,

  1. Find the Reset button located on the back of your TV near the other ports.
  2. Turn on your TV and use a paper clip or ball pen to press and hold the reset button for 20 seconds.
  3. Once the ONN TV logo appears on the screen, release the button.

If finding it difficult to perform, read our exclusive guide on resetting ONN Roku TV with and without a remote control.

Important Information – Performing a factory reset wipes out all the data and customizations you’ve made on your TV including WiFi and Ethernet network settings, Google accounts, and other app login details.

What Is Wrong When TV Has No Picture?

If your TV is not displaying any picture, but other things such as sound is working fine, then it could be due to loose cables, network issues, incorrect TV settings or damaged screen.

Loose Cable Connections

Loose cable connections on your ONN TV can lead to a several problems, such as your Onn Roku TV won’t to connect to Wi-Fi. Therefore, you must ensure that all the cable connections to your TV are firmly secured and properly tightened.

Incorrect TV Settings

Incorrect TV settings on your ONN TV can also lead to problems with your TV picture. Verify that your TV’s brightness level and image settings are appropriately adjusted.

Network Issues

There are instances when your Onn TV is unable to display images due to network problems. To confirm this, you can use a different device to test if your network is functioning correctly. If it isn’t, you should reach out to your Internet Service Provider (ISP) for a solution.

Damaged ONN TV Screen

A damaged ONN TV screen could also be the reason why your TV isn’t showing images despite all other functions working properly. 

Screen damage isn’t only caused by physical impact; extreme temperatures and electrical surges can also damage it. 

If your ONN TV still doesn’t display images even after going through the aforementioned troubleshooting steps, it would be wise to consult an electrician to inspect for a damaged screen or any other potential underlying issues.

How Do I Know If My ONN Roku TV is in Photo Mode?

To know whether your ONN TV is stuck in photo mode, look for the message displaying “Photo Mode” on the top right corner of the TV screen.

You will only see a photo slideshow on your TV’s screen and won’t be able to use any other TV functionality.

Could a USB Device Plugged into the ONN TV Be the Reason Why it’s Frozen on the Photo Screen?

Yes, a USB Device plugged into the ONN TV can be a reason why it’s frozen on the photo screen and it happens if the TV is unable to read the files on the USB device, or if there’s an issue with the USB port itself.

Try removing the USB device and restarting your TV. If the problem persists, you may need to troubleshoot further or seek professional assistance.

Is it possible that a malfunctioning remote control is leading to the ONN TV being stuck on the photo screen?

Yes, a defective remote control that’s sending incorrect or repetitive signals to the TV could be the reason for the Onn TV being stuck on the photo screen.

How Do I Get My TV Out of USB Mode?

If your TV is stuck in USB mode, there are several solutions you can try. One method is to unplug the TV and then plug it back in. 

Press the power button on the device to turn it off, unplug the USB device from the TV’s USB port, wait a few seconds, and then plug the USB device back in. If your TV has a power button, you could also try holding it down for 60 seconds, releasing it, waiting 10 minutes, and then turning the TV back on.


If your ONN TV is stuck on the photo screen, it could be due to various reasons such as software glitches, memory overload, USB drive issues, hardware malfunctions, or a faulty remote control. 

To fix this problem, you can start by power cycling your TV, restarting it using the ONN remote key combination, updating the firmware, resetting the remote control, using a universal remote, or performing a factory reset.

If all else fails, consult ONN TV’s official website for support or seek professional assistance to diagnose and fix any hardware issues.

For other ONN TV problems, read our complete guide on common ONN TV problems and how to solve them.

Keshav Krishnan

I am an Engineer and passionate about Smart Homes and Home Improvements and spent years using, designing & working with Smart Home devices. I am on a mission to make Home Automation easy and affordable for everyone.

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